🔒 StarGames Fully SSL Encrypted — Your data is protected 🛡️ Personal data is never sold to third parties 📋 Privacy Policy Last Updated: January 2026 🔐 Two-Factor Authentication — Keeping Your Account Secure Additional Layer 📧 Data Deletion Request — support@stargames.myContact Us at ✅ International Data Protection Standards Compliant 🔒 StarGames Fully SSL Encrypted — Your data is protected 🛡️ Personal data is never sold to third parties 📋 Privacy Policy Last Updated: January 2026 🔐 Two-Factor Authentication — Keeping Your Account Secure Additional Layer 📧 Data Deletion Request — support@stargames.myContact Us at ✅ International Data Protection Standards Compliant
Data Protection Policy Last Updated: January 2026

StarGames Privacy Policy — Our Commitment and Principles for Protecting Your Information

Everything about how your personal data is collected, stored, and protected at StarGames is explained here in plain English. Please read it before using the platform.

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Our Core Principles for Protecting Your Data

The six core principles StarGames follows to protect your privacy.

Only essential data is collected
StarGames collects only the information genuinely needed to provide its services. No unnecessary data is requested, and collected data is never used beyond its stated purpose.
Highest-Grade Encryption
All data transfers are secured with 256-bit SSL encryption. Payment information is stored in a separate encrypted vault. Hackers and third parties have no way to access your data.
Your Data Is Never Sold
StarGames never sells, rents, or shares your personal information with third parties for commercial purposes. This is not merely a promise — it is a core principle of our business model.
Your Data, Your Control
You have the right to view, correct, or request deletion of your data at any time. StarGames processes and confirms such requests within 48 hours.
Compliance with International Standards
StarGames complies with international data protection standards. Regular third-party security audits are conducted, and any identified risks are addressed promptly.
Immediate Breach Notification
In the event of a data security breach, affected users will be notified within 72 hours. StarGames does not withhold information on such matters.
Table of Contents
1. What Types of Information Are Collected

StarGames collects specific information to provide services and maintain your account. This data is never used for undisclosed purposes — it is used solely to improve your experience and meet legal obligations.

Data Type Example Why We Collect It
Identity Information Name, Date of Birth, NID Number Age Verification & KYC
Contact Information Mobile Number, Email Account Communications
Payment Information BKash/Nagad Number Transaction Processing
Device Information IP address, browser Security & Fraud Prevention
Gaming Activity Betting history, game preferences Service Improvement & Bonuses
Cookie Data Session Data, Preferences Experience Improvement

Nothing beyond the information listed above is required. Please note — StarGames will never ask for your bKash PIN, bank password, or OTP. If anyone asks for these details, they are not StarGames.

Important: Full payment card numbers and CVV codes are never stored on StarGames' servers. All payment processing is handled entirely through the payment gateway.

2. How Data Is Collected

StarGames collects information in several ways. Most of it comes directly from you — when you register, make a payment, or contact support. Some information is collected automatically.

  • Directly Collected: Information you provide through registration forms, KYC verification, payment forms, and support messages.
  • Automatic Collection: While you use the platform, your device's IP address, browser type, session duration, and gaming activity are automatically logged.
  • Via Cookies: Cookies are used to understand how users interact with the website and app. Full details are available in the Cookie Policy section.
  • From Third Parties: Required verification information may be received from payment gateways and identity verification services.

Automatically collected data is used primarily to maintain security, prevent fraud, and improve platform performance. It is not used to serve targeted advertisements to any individual.

3. How Collected Information Is Used

StarGames uses the data it collects for specific purposes. Each purpose is clearly outlined below so you know exactly how your information is being used.

  • Account Management: For registration, login, password recovery, and account security.
  • Payment Processing: For processing deposits, sending withdrawals, and maintaining transaction records.
  • Identity Verification: To verify age and meet legal obligations for fraud prevention and anti-money laundering.
  • Customer Support: To resolve your issues and communicate with you.
  • Bonuses & Offers: To show you relevant offers based on your gaming preferences.
  • Security: To prevent account hacking, fraud, and misuse.
  • Platform Improvements: To identify where issues occur and which features are used most.
  • Legal Compliance: Keeping records as required by regulatory authorities.

If You Would Like to Know: You can email support@stargames.my at any time to ask what data we hold about you and how it's being used. Ask in Bangla, get your answer in Bangla.

4. Who Your Data May Be Shared With

StarGames does not sell your data. In certain specific circumstances, information may be shared with specific third parties — and the reason for each case is clearly explained below.

  • Payment Providers: Information necessary to process transactions with bKash, Nagad, or Rocket is shared with those providers. They are bound by their own privacy policies.
  • Identity Verification Services: A registered verification service may be used to validate national ID information during the KYC process.
  • Law Enforcement: Information may be disclosed in response to court orders, legal obligations, or authority requests in connection with money laundering investigations.
  • Licensing Authority: Records required for regulatory audits may be shared as necessary.
  • Technology Service Providers: Hosting, cybersecurity, and analytics providers may access limited data under strict confidentiality agreements.

Your data is not shared for any reason beyond those listed above. We do not share any data with advertisers, social media companies, or data brokers.

5. Data Retention & Security Measures

StarGames servers are hosted in data centers operating under international security standards. All data is stored in encrypted form and backed up on a regular basis.

  • Necessary data is retained for as long as the account remains active.
  • Even after account closure, certain transaction records may need to be retained for up to 5 years due to legal obligations.
  • Additional data is automatically deleted after a set retention period.
  • Our servers are protected at both the physical and digital level.

Our security team monitors systems around the clock. Any suspicious access attempt is acted upon immediately. Regular penetration testing is conducted to identify vulnerabilities.

What You Can Do: Use a strong password, keep two-factor authentication enabled, and never share your login details with anyone. The first line of security is in your hands.

6. Cookie Policy

Cookies are used on the StarGames website and app. Cookies are small text files stored in your browser that help recognise you on return visits.

Essential Cookies Analytics Cookies Preference Cookies Security Cookies
  • Essential Cookies: Used for login sessions, language preferences, and security tokens. The platform cannot function without them.
  • Analytics Cookies: To understand which pages receive the most traffic and where issues occur. This data is anonymized.
  • Preference Cookies: To remember your game preferences and bonus preferences — so you don't have to set them up every time.
  • Security Cookies: To prevent CSRF attacks and other cyber threats.

Cookies can be disabled in your browser settings, though some features may not work properly as a result. StarGames does not use third-party tracking cookies.

7. Your Data Rights

Every registered user on StarGames has specific rights regarding their personal data. Contact our support team to exercise any of these rights.

Right to Access Your Data
You can request a full report of the information StarGames holds about you. A complete report will be provided within 48 hours.
Right to Correct Your Data
You can request corrections to any inaccurate or outdated information. Provide supporting evidence and we'll make the correction within 48 hours.
Right to Erasure
You can request deletion of your data when closing your account. Certain records may be retained due to legal obligations — you will be informed if that applies.
Right to Restrict Processing
You can request that your data not be used for specific purposes — such as opting out of marketing communications.
Right to Data Portability
You can request an export of your personal data in a readable format.

To exercise any of your rights, email us at support@stargames.my or reach out via live chat. Requests in Bengali are welcome.

8. Protection of Minors' Data

StarGames strictly prohibits anyone under 18 from participating. We do not knowingly collect any data from minors.

  • Age is verified at the time of registration.
  • In cases of doubt, a national ID is requested to confirm the user's age.
  • If it is found that a minor's information has been collected inadvertently, the account will be closed and the data permanently deleted.
  • If a parent or guardian believes their child's information has been collected, please contact support immediately.

Creating an account on StarGames for or by anyone under 18 is strictly prohibited. Any violation will result in permanent account closure.

9. Third-Party Services & Links

StarGames uses certain third-party services for payments, security, and analytics. These service providers are bound by data processing agreements with StarGames and adhere to strict privacy standards themselves.

  • Payment Gateways: bKash, Nagad, Rocket — they keep your payment information secure under their own privacy policies.
  • KYC Services: Registered identity verification providers — only verification results are shared, not your full details.
  • Cloud Hosting: Servers are operated in data centers that comply with international standards.
  • Cybersecurity: Provider of DDoS protection and firewall services.

The StarGames platform does not contain links to third-party websites. Should you navigate to any external site, its privacy policy falls outside the scope of StarGames.

10. Privacy Policy Updates & Contact

StarGames may update this privacy policy when necessary. For significant changes, a notice will be posted on the platform and you will be notified via your registered mobile number or email.

  • The date of the most recent update to this policy is always displayed at the top of this page.
  • Users will be given at least 30 days' notice before any significant changes take effect.
  • If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, complaints, or to exercise your rights:

Privacy Contact

Email: support@stargames.my — Write "Privacy Request" in the subject line. You may write in Bengali. Responses are typically provided within 48 hours. For urgent matters, contact us directly via live chat — available 24/7.

Our Commitment to Integrity

Privacy in practice, not just on paper

Many platforms publish their privacy policies as lengthy English documents that most people never read or fully understand. StarGames takes a different approach — our policy is written in plain, straightforward language.

StarGames' business model does not depend on selling your data. Our revenue comes from gaming services — so your data is not a commodity to us, it's a responsibility. And we take that responsibility seriously.

If any part of this policy is ever unclear or raises questions, feel free to ask us directly. We're always ready to explain.

Our Data Protection Statistics

Zero Data Breach Record100%
Data Correction Request Resolution99%
User Data Privacy Satisfaction94%
Fraud Prevention Success Rate97%
Security Audit Certified100%

Based on internal audits and third-party security assessments.

FAQ

Answers to common questions about betting odds and slots game types.

StarGames displays betting odds in decimal format — the most widely used and easiest to understand format in Bangladesh. It's straightforward: multiply your stake by the odds to get your total return, which includes your original stake. For example: a ৳100 bet at odds of 1.85 returns ৳185 if you win (profit: ৳85). A ৳100 bet at 2.50 returns ৳250 (profit: ৳150). The simple rule: higher odds mean a lower probability, but a bigger payout if you win. Odds of 1.01 indicate a near-certain outcome; 5.00 means lower probability but five times the reward. On the StarGames app, your potential winnings are calculated and displayed automatically before you place a bet.

StarGames offers four main types of slots games. (1) Classic Slots: 3 reels, straightforward rules, old-school feel — a great starting point for beginners. Fewer features means less to figure out. (2) Video Slots: 5 or more reels, bonus rounds, free spins, and special symbols — more entertaining and the most popular type. (3) Megaways Slots: the number of winning ways changes with every spin — sometimes exceeding 10,000 ways to win. Jackpot potential is higher with this type. (4) Progressive Jackpot Slots: a portion of every bet goes into a shared jackpot pool — the prize keeps growing until one lucky player takes home a massive sum. You can find examples of each type in the Popular Games section at StarGames.
Safe & Secure

Your Data Is Safe With Us — Join StarGames

Now that you know our privacy policy, go ahead and register with confidence. Your information is safe at StarGames, and your experience is secure.

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